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Bandi is preparing for launch in Hyderabad. The current focus is pilot testing, driver onboarding, payment flows, safety workflows, and operations tooling before wider public availability.

Bandi is designed around direct rider-to-driver fare payment and zero ride commission. The driver keeps the ride fare, while Bandi monetizes through transparent subscription/platform fees. The product also emphasizes ride PINs, support visibility, live tracking, and local onboarding quality.

No. Bandi's intended model is 0% ride commission. Drivers pay applicable platform/subscription fees to use the service, but the rider's trip fare is paid directly to the driver.

Riders may pay the driver directly using cash or UPI details saved by the driver during onboarding. The rider app shows the driver's payment details during the ride and reminds the rider to confirm the driver received payment before using the end ride PIN.

Because trip fare is usually paid directly to the driver, refunds are not automatic in-app reversals. If there is a problem, Bandi support reviews the ride status, cancellation reason, payment proof, route/location context, PIN flow, and driver/rider reports before deciding the next action.

Airport fees, tolls, parking, waiting charges, entry fees, or government charges may be extra where applicable. These should be shown in the app, communicated by support rules, or agreed before the ride is completed.

Usually no. A QR code shown on the same device is mainly useful when the rider is paying from another phone. For same-phone payment, the app should prefer copyable UPI ID, payment phone, or a UPI deep link that opens installed payment apps.

Drivers must complete onboarding with identity details, date of birth validation, state/city details, vehicle information, document uploads, vehicle photos, payment details, OTP verification, and admin approval before they can operate.

Riders may use location for pickup and live trip tracking, but can also set pickup manually. Drivers need precise and background location permission while online or during active rides so riders and support teams can track the trip correctly.

Cancellation reason and actor are recorded. If a driver cancels after accepting, the rider can choose whether to search for another driver. Notifications and support trails are created where needed.

You can end a ride mid-trip. You pay for the distance used so far plus a small closing fee (a percentage of the remaining estimate), shown before you confirm. You'll also be asked the reason, and if something went wrong you can flag it so the Bandi team reviews the ride.

If you're not at the pickup and not reachable, the driver waits a short grace period, tries to call you, and can then report a no-show, which cancels the ride. A no-show is not penalised automatically — it opens a case that the Bandi team reviews (looking at GPS, wait time, and call records). After review, a small no-show fee may apply before you can book again. Genuine cases (driver never arrived, wrong location) are not charged.

If the driver has a vehicle breakdown, you are not charged and Bandi looks for another driver from your current location. If the driver ends a ride for a safety or other reason, the case is escalated to the Bandi team for review before any charge or action.

Yes. When ending a ride you can flag that you need help, and a blocked account shows how to contact us. The Bandi team reviews each case manually — no fee or block is applied without a human review.

Bandi stores ride status, payment confirmation context, PIN workflow, support reports, notifications, and admin audit trails. The operations team can review the case and contact both parties.

The platform supports bike, auto, hatchback, sedan, premium, and XL categories. Actual availability depends on city launch, approved supply, and configured fares.

Driver wallet money is mainly used for Bandi platform fees and is not an on-demand withdrawal product. Refund or settlement flows are handled when an account is deactivated or closed, subject to admin review, pending dues, disputes, and saved payment details.

The account may move into deactivation or settlement review. Admins check wallet balance, pending rides, disputes, deductions, and payout details. Login or online access may be restricted until the settlement is completed or rejected.

Use the contact form, email narenderv7@gmail.com, or call +918142742972. Website requests are saved for the admin team to review.